Terms, Conditions & Policies
Terms and Conditions, Privacy Policy, Refund Policy, and Return Policy 1. Introduction Welcome to Dance Culture Studios, operated by Creative Culture Productions (Pty) Ltd. By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions, privacy policy, refund policy, and return policy. 2. Terms and Conditions Use of Site and Services * Personal Information: We do not collect personal details directly through our website. * Payments: All transactions are securely processed through third-party payment processors. * Email Collection: We collect email addresses on an opt-in basis for our database. Users can unsubscribe at any time. Changes to Terms We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Continued use of our site and services after changes are posted constitutes your acceptance of the modified terms. Governing Law These terms and conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the South African courts. Contact Information For any questions regarding these terms and conditions, please contact us at: Dance Culture Studios c/o Creative Culture Productions (Pty) Ltd
Email: info@danceculture.co.za
Phone: 076 809 0912
Address: Curro Aurora Performing Arts Centre, 800 Puttick Avenue, Sundowner, Randburg, Johannesburg, Gauteng, South Africa 3. Privacy Policy Introduction Your privacy is important to us. This Privacy Policy outlines how we collect, store, and use your data when you visit our website or use our services. What Type of Information Do We Collect? * Personal Information: We collect email addresses for newsletters, promotional offers, and updates about our services. Billing details are processed securely through third-party payment processors. We may also collect non-personal information such as IP addresses, browser type, and website usage data. How Do We Collect Information? * We collect personal information directly from you when you sign up for our newsletter, contact us via the website, or register for our classes. Billing details are collected securely through our payment processors. Non-personal information may be collected automatically through cookies and other tracking technologies. Why Do We Collect Such Personal Information? * We collect personal information to provide and improve our services, process transactions, and communicate with you. For example, we use email addresses for marketing campaigns and addresses for shipping purposes. How Do We Store, Use, Share, and Disclose Your Personal Information? * We store personal information securely and use it only for the purposes for which it was collected. We do not share or disclose personal information to third parties except for processing payments or when required by law. How Do We Communicate with You? * We communicate with you via email for marketing campaigns, promotions, updates, and transactional purposes. You can opt out of receiving marketing emails at any time by clicking the unsubscribe link in our emails. How Do We Use Cookies and Other Tracking Tools? * We use cookies to enhance your browsing experience, analyse site traffic, and understand visitor behaviour. Third-party services like Google Analytics may also place cookies through our website. How Can You Withdraw Your Consent? * You can withdraw your consent for the collection of personal information at any time by contacting us. You can also delete or change your collected information by contacting us. Privacy Policy Updates We reserve the right to update this Privacy Policy at any time. We recommend reviewing this policy periodically to stay informed about how we are protecting your information. 4. Refund Policy Cooling Off Period Clients are entitled to a 7-day cooling-off period from the date of purchase or commencement of services, whichever is later. During this period, clients may terminate services without any penalties and receive a full refund. Cancellation Policy Beyond the cooling-off period, all service agreements require a 30-day notice period for cancellation. Clients wishing to cancel services must notify us in writing. Services rendered during the notice period will be charged at the agreed rate. 5. Return Policy As Dance Culture Studios provides services rather than physical products, our return policy does not apply to physical goods. Clients will be liable to pay for any dance class attended, regardless of their experience level, and any fees associated with the class. 6. Contact Information For any general inquiries, questions, or concerns regarding our terms, conditions, policies, or services, please contact us at: Dance Culture Studios c/o Creative Culture Productions (Pty) Ltd
Email: info@danceculture.co.za
Phone: 076 809 0912
Address: Curro Aurora Performing Arts Centre, 800 Puttick Avenue, Sundowner, Randburg, Johannesburg, Gauteng, South Africa This compilation of terms, conditions, and policies is designed to ensure transparency, compliance with legal requirements, and the protection of your privacy and rights as a client of Dance Culture Studios. If you have any further questions or require clarification on any aspect, please do not hesitate to contact us.